Directions:

　　You have recently returned from a trip. However, you were dissatisfied with the service you received at the hotel where you were visiting.

　　Write a letter to the manager of the hotel. Give details of when you stayed, explain why you were unhappy with the service and say what you’d like to be done about it.

　　参考范文

　　Dear Sir or Madam,

　　I write to express my dissatisfaction with the service I received while staying at your hotel during my vacation between the 2nd and 11st April this year.

　　Although your hotel is rated as a five star, I found that the rooms were not cleaned on a daily basis, and that my bed was made up only every three days. In addition, the food in the restaurant was similarly disappointing. Not only was it extremelyoverpriced, but the quality was very poor. I was therefore forced to have to eat out in local restaurants.

　　I trust you will take my complaints seriously, and make every effort to improve your service in the future. I would also greatly appreciate a discount on my bill (receipt enclosed). I look forward to a favorable reply at your earliest convenience.

　　Yours sincerely,

　　Li Ming